Shipping & Delivery

DISCRETCHEMSTORE DELIVERY: We deliver in 2 – 5 Days.

The most important thing in this business is Delivery, Discretchemstore.com offers Guaranteed delivery to your doorstep without any issues with customs , we use UPS, FedEx and USPS, to ship your orders in extremely discreet plain brown boxes, very tightly sealed. The discreet plain brown boxes do not mention the contents of the box or who they are from. We also ship to UPS pick up locations where you can pick your product up, PO Box addresses and to APO addresses (Army Post Offices).

We ship through out the United States without any issues and we have warehouses nationwide so that your products arrive to you much faster wherever you are.

 

Order Confirmation:

As soon as you place your order with us you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. If your item(s) are available for immediate shipment we will process the charges and submit the order for shipment. If your item(s) are out of stock we will void the pre-authorization and reach out to you via e-mail.

All of our orders ship the same day or within 1 business day. We will send you a tracking number within 24 hours of your package leaving the warehouse to the e-mail address that you provided during checkout. If you do not receive tracking information from us within 2-3 business days please feel free to contact us at [email protected]

We Prefer Western Union,Money Gram and Ria Money and Bitcoin because Payment is confirmed immediately,with Bank transfer payment is confirmed after 3 to 5 working days.

 

Refunds and Returns Policy:

We offer a 30 days return policy, because of the personal nature of our products, refunds are only permitted if there was an error made by us when we shipped the items or if the items are defective.

Please do not attempt to return your product without contacting us first, you can email us at [email protected]
and receive a Return Number (RMA#) along with the proper address to return the items to. We will require your Name, Order Number and reason for the return request.

When ordering products from our website, it is your responsibility to choose the correct item(s). By making a purchase from us you are confirming that you fully understand all the terms and conditions stated here and also agree to all terms and conditions.

For sanitary purposes, ALL SALES ARE FINAL. When you receive your package, promptly check the items to make sure the items are in working condition. We will only refund or replace defective items. Please return the items in their original packaging within 30 days to the address you receive from us. Items returned without original packaging will not be refunded so please keep all packaging for the 30 days return period. If you have any further questions or problems, please email us at [email protected].

Please note: As part of the return process, if the returned item is found to be in perfect working condition, a 20% restocking fee will be applied.

 

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